7games Privacy Policy for Philippine Players

How 7games Handles Your Personal Information

1. Information We Collect

When you register for a 7games account, we collect personal details including your full name, date of birth, contact number, email address, and payment information. We also collect identity verification documents when required to confirm that you meet the 21+ age requirement and are a resident of the Philippines. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and in-platform activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for Filipino players. We do not collect any information beyond what is reasonably necessary for account management, compliance, and service delivery.

2. How We Use Your Information

Your personal data is used primarily to create and manage your 7games account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We also use your contact details to send transactional notifications such as deposit confirmations, withdrawal updates, and important account alerts — you cannot opt out of these essential communications as they are necessary for safe account operation. Aggregate and anonymised usage data may be used internally to analyse platform performance and identify areas for improvement. We do not use your data to build advertising profiles or share it with third-party marketers. Any data shared with payment processors such as GCash or Maya is limited strictly to what is needed to complete the specific transaction you have initiated.

3. Data Storage and Security

All personal data collected by 7games is stored on secured servers with access restricted to authorised personnel only. We apply industry-standard encryption protocols to protect data both in transit and at rest, ensuring that your information is not exposed during transmission between your device and our servers. Access logs are maintained and reviewed regularly so that any unauthorised access attempt is detected and addressed promptly. We retain your personal data for as long as your account remains active and for such additional periods as may be required to fulfil legal or regulatory obligations applicable in the Philippines. If you close your account, we will securely delete or anonymise your personal data within the timeframe required by applicable law, except where retention is legally mandated.

4. Cookies and Tracking Technologies

7games uses cookies and similar technologies to keep your session active, remember your preferences, and ensure that the platform functions correctly across your devices. Essential cookies are always active because they are required for basic platform operation, including login sessions and security checks. We do not use third-party advertising cookies or behavioural tracking pixels that share your data with external marketing networks. You can manage or clear cookies through your browser settings at any time; however, disabling essential cookies may affect your ability to log in or use certain platform features. A brief cookie notice is displayed on your first visit, and continued use of the platform constitutes acceptance of our essential cookie practice as described in this policy.

5. Sharing of Information

7games does not sell, rent, or trade your personal information to any third party for their own commercial use. We share data only in the following limited circumstances: with payment service providers such as GCash or Maya to process your transactions; with identity verification partners to confirm your age and residency as required by Philippine regulations; with technology partners who host or maintain our platform infrastructure under strict data processing agreements; and with regulatory or law enforcement authorities when we are legally required to do so. All third parties who receive your data are contractually obligated to handle it in accordance with applicable data protection standards and are not permitted to use it for any purpose beyond the specific service they provide to 7games. We regularly review our third-party relationships to ensure continued compliance.

6. Your Rights as a Data Subject

As a registered user in the Philippines, you have the right to request access to the personal data we hold about you, and to request correction of any information that is inaccurate or incomplete. You may also request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes. If you believe that your data has been processed in a manner inconsistent with this Privacy Policy, you have the right to raise a concern with our support team for investigation. Requests relating to your personal data can be submitted by contacting us through the support channel listed on the platform. We aim to respond to all data subject requests within 30 calendar days of receipt, and we will keep you informed if additional time is required to fulfil a complex request.

7. Children and Minors

The 7games platform is strictly intended for adults aged 21 years and above, in line with Philippine gaming regulations. We do not knowingly collect personal information from anyone below the minimum age, and age verification is enforced at the point of registration without exception. If we become aware that a minor has submitted personal data to us, we will delete that information promptly and close the associated account. Parents or guardians who believe a minor has registered on the platform are encouraged to contact our support team immediately so that appropriate action can be taken. We are committed to maintaining a safe environment and take our obligations regarding the protection of minors very seriously.

8. Changes to This Privacy Policy

7games reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or service offerings. When material changes are made, we will notify registered players through the contact details associated with their accounts prior to the changes taking effect. The effective date shown at the top of this page will be updated each time a revision is published, so you can always confirm whether you are reading the most current version. We encourage all Filipino players to review this page periodically as continued use of the platform following any update constitutes acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and may request account closure through the support team.

Last reviewed: January 2025. Questions about this policy? Visit our FAQ for plain-language answers.